30-03-2018 9:46
30-03-2018 9:50
30-03-2018 9:51
30-03-2018 9:55
@Anonymous User
Whilst NOW TV haven't said there's an issue there are a few TalkTalk customers with similar issues discussed in this thread here
Unfortunately there doesn't seem to be any definite solution, different things have worked for different people and some people aren't sorted at all, it's all a bit of a mess, but I'd suggest reading through the thread and trying few things out to see if anything works.
If not post a reply to that thread so that you're subscribed and get notified of updates.
Good luck!