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Error 013.50

Since my parents got their own now tv box I have repeatedly got the error message 013.50 I have reset my box, disabled network pings, restarted my routers and nothing seems to fix it. Is there any other suggestion that I can use or do I just have a f...

Resolved! Cannot connect

Hello thereMy Now TV box regularly drops it's network connection but now it will not connect to the network at all. It shows the three green lights stating it has a connection but when you try to view anything it no longer works or states there is no...

Cancelling my account!

I want to cancel one of my accounts .... When I was setting up the Now Tv Box I had some trouble creating an account  email as the box was not accepting it ... as result I end up with two different accounts because I tried different email adressess.I...

query about my now tv box

I am not happy at all i returned my now tv box on 10th june 2016        I have got a receipt which is proof of posting it at the post office I still have not had my refund of 24.99 i only returned it because it would not work with my bt you view box ...

now tv app not working via my ee box

Can anyone help please. I'm unable to contact live chat via my phone. My now tv app has suddenly stoped working. I have spoken to ee at length and carried out various operations to try and rectify the problem. EE insist there is no issue with our box...

entertainment pass

Hi i have purchased a 3 month entertainment pass last month that lasts till october, this morning i have been charged £6.99 by credit card debit, when i have gone on my account the pass isn't showing, yet i can see it on my billing, i can't find a te...

Won't work

Hi j have just brought a now to box and it won't let me sign up because it says my payment won't athrised it is a debit card and I've tried several cards and its in the same address