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Anonymous User
Not applicable

‎15-04-2016 16:00

Bttv

When I put nowtv on my but TV set it only brings up movies which I'm not subscribed to not entertainment which I'm subscribed to please help

0
3 REPLIES 3
Andy
Legend 5
Legend 5

‎15-04-2016 16:04 - edited ‎15-04-2016 16:08

@Anonymous User

 

As mentioned in my previous post, unfortunately only the movie pass can be watched on BT Vision boxes (which are a type of YouView box) , not entertainment or sports. Have a look at the following list of supported devices as you might find you already have something that you can watch entertainment on. If not, a NOW TV box is probably your cheapest option (you can find boxes with 3 months entertainment passes for around £19-20 at the mo on Amazon, Currys, Argos etc)


http://help.nowtv.com/article/Supported-devices

 

If you do have another compatible device such as a games console, Roku, Chromecast etc that you want to set up, you can find more details here

 

http://help.nowtv.com/article/How-to-Get-NOW-TV-on-your-device

 

schnapps
Legend 5
Legend 5

‎15-04-2016 16:08

@Anonymous User wrote:

When I put nowtv on my but TV set it only brings up movies which I'm not subscribed to not entertainment which I'm subscribed to please help

@Anonymous User

 

Unfortunately due to Youview licensing agreement you can only watch NowTv movies on a BT Youview box.

 

If you want to watch NowTV entertainment, then the supported device linked below may help.

 

http://help.nowtv.com/article/Supported-devices

0
commanda6
Legend 5
Legend 5

‎15-04-2016 16:16

In response to schnapps's comment
@schnapps wrote:
@Anonymous User wrote:

When I put nowtv on my but TV set it only brings up movies which I'm not subscribed to not entertainment which I'm subscribed to please help

@Anonymous User

 

Unfortunately due to Youview licensing agreement you can only watch NowTv movies on a BT Youview box.

 

If you want to watch NowTV entertainment, then the supported device linked below may help.

 

http://help.nowtv.com/article/Supported-devices

Hi @schnapps @Andy

 

@schnapps Actually, that goes for Youview boxes and any type, including pure retail boxes.

 

@Andy , BT vision and Youview are two separate things. Youview is actually what replaced BT vision. BT don't offer BT vision any more.

 

 

I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.