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Anonymous User
Not applicable

‎13-04-2016 20:59

Trying to cancel

I have been trying to cancel my subscription to nowtv but each time I try I seem to create a new account, my username is GBLACK10 and GBLACK5 I have a few accounts now even though I don't want any as I have sky now thanks
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2 REPLIES 2
SeeMoreDigital
Legend 5
Legend 5

‎13-04-2016 21:08

Hi and welcome to the forum Graham,

 

I suggest that you access this forums 'live chat' facility, preferably by using a Windows or Mac computer (not a mobile device) and explain your requirements to them.

 

Click on the following: Manage my account link. 

  • Scroll down to the 'Contact Us' button (on the bottom left of the web page) and click on it.
  • A new web page should open up with the 'Live Chat' button at the top right of the page.
  • Click on the 'Live Chat' button and a new window should open up, with a range of drop-down options and a 'Request Chat' button.

 

Cheers

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Anonymous User
Not applicable

‎15-04-2016 19:51

Hi @Anonymous User

 

Thanks for getting in touch with us. I'm sorry to hear you're having account troubles.

 

I've dropped you an e-mail about this, please keep an eye out in your Inbox/Spam folders 🙂

 

Thanks

 

Rob

NOW TV Team

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