@Anonymous User wrote:
I have updated my card details and still cant get to watch now tv. Just says error code 4024. How long do I have to wait after updating these details
@Anonymous User
Firstly try rebooting your NowTV box by switching the power off at the mains, give it a minute or so, then switch back on the box.
If you are happy that you have inputted the correct bank card details in your NowTV account, then maybe speaking to a live chat advisor, who will hopefully get you back up and running.
To contact live chat, click on the "contact us" in the green box on my linked page below, this will take you to a secondary page, where there is an option to speak to live chat.
http://help.nowtv.com/article/Change-Payment-Card
Suggest using a PC, Laptop or Mac when you contact them.
