03-12-2022 8:57
@Anonymous User
Have you tried turning off private relay?
https://support.apple.com/en-gb/HT212614
For any streaming issues your best to go onto live chat and report the fault.
Make sure to click “chat online” within the green box, don’t hit “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint
Or email support using the address in the below picture.