I have tried from 2 different phones from 3 different networks (BT broadband, BT mobile, Vodafone mobile) and when trying to watch nowtv on my phone I HAVE to view in the app, but I cannot install it since it is apparently not available in my country...
nowtv is cool to get some ad-hoc content here and there but viewing it is just a hassle...
Hi @Anonymous User,
Thanks for posting.
I just want to ask you a couple of questions to establish why you might be seeing this message.
- Are the phones imported?
- Did you buy these second hand / where did you buy these from?
- Have you recently been outside the UK or do you often travel outside the UK?
- Do you see the same thing using WiFi and Mobile Data?
NOW TV Team
@Simon-J, I know this is an old post, but I was just searching this topic and google sent me here. I am having this same problem. I have a Lenovo P2, purchased in the UK at Three. and cannot get the NOW TV app either, it says not available in my country. My husband has a phone, not Lenovo, that was purchased at Three as well and he is able to download. Per your other questions to the OP, I did recently travel to Norway, but did not need to do anything to my phone (my Husband was with me as well). What is with the ridiculous hoops that paying customers have to jump through just to watch your product that they have paid for!
Do you have a VPN installed on your phone or router?
As I know first hand that Now TV is a pain with VPNs.
@Anonymous User a number of people are reporting the same thing so I'll hazard a guess that there is an issue at NowTV's end affecting a number of accounts.