whenever i goto cancel my subsription it comes up with Sorry, you can't cancel your pass here. You can manage your products in your account?? when i goto my account i cant manage my products
Hello and welcome to the forum @Anonymous User,
However, if the above does not satisfy your requirements, I suggest you contact a NOW TV representative via the forums 'live chat' facility...
The easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
There's currently a problem at NOW TV's end with cancelling kids passes which they are aware of and working on fixing. You can keep an eye on the status post here
If you subscribe to it (login to the forum first then go to the post and click Topic Options> Subscribe) you'll receive an email update when it's sorted.