problem completing sign up process

[Anonymous User]

I'm trying to sign up for the Entertainment Pass. I created an account, chose the pass, then entered the payment details. Bu when I clicked submit, the next page didnt take me to the next step

[SeeMoreDigital]

Hi @Anonymous User,

What type of device are you using to set-up your NOW TV account?

Cheers

[Anonymous User]

Hi

I'm using a laptop

[SeeMoreDigital]

Hi @Anonymous User,

If you haven't done-so already, have you cleared your temporary internet files and suspended any ad-blocking software you may have installed?

Cheers

[Anonymous User]

@Anonymous User

Hi There, have you tried using a different browser? 

[Anonymous User]

I tried both with no luck. After I enter my address and payment details, the next page displays a message saying "One more thing...We need to authorise your card by taking a small payment of just £0.10 which we'll refund straight away. This is to make things extra secure for you."

And there is nothing to click and move forward!!

[SeeMoreDigital]

Hi again @Anonymous User,

Perhaps the following 'Help Centre' article may be of use to you: What payment cards can I use?

 
By-the-way... Are you based within the UK or Eire and is your card registered within the UK or Eire?

Cheers

[Anonymous User]

I'm based in the UK but my card is not

[SeeMoreDigital]

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@Anonymous User wrote:

I'm based in the UK but my card is not

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That will most likely be the problem @Anonymous User.

@Anonymous User, is there anything that can be done?

Cheers

[Anonymous User]

@Anonymous User

Hi, unfortunately there would be nothing we could do to override this, we only accept UK cards