Unable to cancel my entertainment pass, please help

[Anonymous User]

im trying to cancel my pass it says it runs out tomorrow but i cannot cancel the pass now....how can i stop now tv taking money that i need?

[schnapps]

@Anonymous User

Go to NowTV website, click on My Account, enter your correct username & password, on the drop down menu select My Passes, there you will see the cancel button option.

See example photo of My Passes below.

If you are struggling to cancel your pass, then jump quickly over to live chat, open the linked page below click on "contact us" in the green box, this will open a new page where you will see an option for live chat.

Recommend using a PC, Laptop or Mac when you contact them.

http://help.nowtv.com/article/How-to-cancel-NOW-TV

[Anonymous User]

it says on the web page i cannot cancel my pass while they are trying to get payment......yet payment is not due until tomorrow,so i cannot apply a new code

[schnapps · Accepted solution]

@Anonymous User

Contact live chat in my instructions on my above post.