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Expert 2

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

still continuing to happen this afternoon.this issue has been ongoing for months and its still not been sorterd.are now tv going to fix this? @Karl-F whats going on about this issue,had no response back from you.

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Expert 2

Re: Community feedback wanted

how about replying to questions posted to you @Karl-F and now tv sort out ongoing issues which go back to last year??????????????

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Re: Community feedback wanted


@lockmatt wrote:

how about replying to questions posted to you @Karl-F and now tv sort out ongoing issues which go back to last year??????????????


One of the reasons I'll be ditching NowTV once the football season pass offer expires for me in June. I've already dropped entertainment and movies. The so called support at any level with NowTV is atrocious at best...

My other reason for leaving? Netflix offers so much more in quality and quantity than NowTV which has become abysmal in comparison.

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Community Manager
Community Manager

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

Sorry for the delay in getting back to you @lockmatt 

 

Can you please come onto live chat so we can get your case escalated to our team to look into further. 

 

We need to have a look at your account to investigate this further. 

 

Thanks

Karl

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Community Manager
Community Manager

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

Hi All, 

 

We've done a refresh and our teams continue to monitor the Sky Sports channels and we've not seen any evidence of this issue.

 

If you notice this issue again please let us know. 

 

Thanks

Karl

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Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

@Karl-F et al

I don't have any issues watching via the Roku streaming stick+.

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Expert 2

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

@Karl-F really? its been happening while watching sky sports news today

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Expert 2

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

@Karl-F HAPPENING AGAIN LAST NIGHT AND AGAIN TODAY!!

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Expert 2

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

happening again while watching the cricket on cricket channel earlier and now while watching the football on sky sports football channel.

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Advocate

Re: PICTURE BREAK UP ON SKY SPORTS CHANNELS NOW TV???

No change there then between 2018 and 2019. Just listened to 4 days at Portrush. Couldn't watch because no picture lasted for more than 20 counts. Disgraceful when you are paying £15.00.

Don't tell me it has anything to do with my internet because it doesn't - it's just a crap service.

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