17-10-2018 20:31
I’ve purchased a new now tv stick. I’ve installed it and all of the apps aren’t available
my apps section showing a grey box with now tv logo in and the App Store saying unavailable.
I’ve performed numerous hard resets as well as checked for updates, still this continues to be the case.
17-10-2018 20:44
Hi @Anonymous User
Strangely enough you are the second person in the last 10 minutes or so who has the same issue with their new nowtv stick.
The only thing i could suggest is to go through these trouble shooting steps in the link below.
https://help.nowtv.com/article/troubleshooting-now-tv-box-stick
17-10-2018 21:04
17-10-2018 21:20
Hi @Anonymous User
If the full factory reset or forcing a new software update by following these instructions below doesn't work, then i don't know what else to suggest apart from to contact live chat for further assistance.
Forced software update instructions below.
This updates your software, fixing any faults in the process.
Home x5
Fast Forward x3
Rewind x2
17-10-2018 21:45