13-09-2017 13:13
13-09-2017 13:39
@Anonymous User
Welcome to the forum. If the pass has already started then you'll have to have a word with live chat and see if they are willing to refund it, but it would be at their discretion. To get to live chat, go to the following help page and choose the live chat option.
https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv