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Anonymous User
Not applicable

Entertainment pass

I bought my box on 23rd May. It came with a 3 month Entertainment Pass yet our Bank account was debited with a payment of £6.99 on 21st June. Why?

3 REPLIES 3
SeeMoreDigital
Legend 5
Legend 5

Hi @Anonymous User,

 

Did you register your 3 month 'Entertainment' voucher code? 

 

This being the case, perhaps the following 'Help Centre' article may be of use to you: How do I apply a voucher?

 

 

Cheers

Anonymous User
Not applicable
I followed all the instructions on the paperwork included with the box.
Anonymous User
Not applicable

Hi @Anonymous User

 

It sounds like your voucher hasn't applied properly to your account.

 

If you can follow the link in @SeeMoreDigital post above and reapply the code to your account.

 

Thanks

Andy