27-06-2016 7:02
I bought my box on 23rd May. It came with a 3 month Entertainment Pass yet our Bank account was debited with a payment of £6.99 on 21st June. Why?
27-06-2016 8:47
Hi @Anonymous User,
Did you register your 3 month 'Entertainment' voucher code?
This being the case, perhaps the following 'Help Centre' article may be of use to you: How do I apply a voucher?
Cheers
27-06-2016 15:47
28-06-2016 15:06
Hi @Anonymous User
It sounds like your voucher hasn't applied properly to your account.
If you can follow the link in @SeeMoreDigital post above and reapply the code to your account.
Thanks
Andy