20-03-2016 20:04
When opening the now tv app on my ipad and trying to select a tv show to watch from my tv, I get an error message saying 'something's not right. Give it a moment or check nowtv.com/status for updates. (0)'. I have the 14 day trial entertainment package and am connecting by wifi and VPN. I've tried disconnecting, signing out, deleting the app but no joy. Advice gratefully received please.
thanks
Solved! Go to Solution.
21-03-2016 9:34
@Anonymous User
Welcome to the forum.
It could be the fact that you are using a VPN to connect that is causing the error. Try connecting without going through a VPN (I'm assuming you are based in the UK, as NOW TV is not available outside of the UK).
21-03-2016 9:34
@Anonymous User
Welcome to the forum.
It could be the fact that you are using a VPN to connect that is causing the error. Try connecting without going through a VPN (I'm assuming you are based in the UK, as NOW TV is not available outside of the UK).
11-09-2016 18:30
I am using an apple tv to stream NowTV, it has been working fine but now i am getting error loading try again later, had this for three days now. have checked my payments and that semms fine.
Any ideas????
13-09-2016 12:31
Hey @Anonymous User
I'm sorry to hear that 😞
I've popped your account on the list for investgation as our internal team works this issue out.
Don't forget that you can watch on many other devices: Click here
Thanks,
Ryan
NOW TV Team
22-03-2017 10:21
hiya,
i have the same problem. The the thing is, I am not based in the U.K., so using a vpn is essential. I have been watching now TV this way for the past 18 months and have not had a problem until now. I have been unable to use now TV for a week because of this message. I have been using the same vpn as well. Could there be another reason for this message?
thank you for all of your help!
Sarah
22-03-2017 15:13
Hi @Anonymous User,
Accessing NOW TV content from outside the UK is actually illegal. NOW TV also do not support the use of VPN's.
Also, because your question/issue is outside the scope of this forum. Anybody that offered help to you would be in-breech of the forum rules and would be banned.
You post also has to be reported!
18-11-2017 14:35
So now to do not support van for use outside of the U.K., yet supports the use of van long enough to take payment?
how does That work then.
i can connect through vpn and pay, yet when I go to watch THEN nowtv decide I am connected to a vpn.
con artists.
18-11-2017 15:21
@Anonymous User
Well SS2Bob
Maybe you should have did a bit of research before committing yourself, check out this URL:
https://help.nowtv.com/gb/search/Restrictions
However, you should be able to get a refund, as you cannot use the service, by contacting Now TV's help chat on the following URL:
https://help.nowtv.com/get-in-touch
Also, remember to get help chat to cancel your Now TV account and remove your payment details.
UK Bob
18-11-2017 15:59
13-12-2017 21:22
im having the same problem been using Now TV for around a month now but for the last 3 days i keep getting the something not right try again later no matter what i try to watch, i have just finished by free trial and been payed for this month, cant watch anything on either my laptop or TV any ideas? i am based in the UK and just use normal broadband