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Anonymous User
Not applicable

Enter voucher

I tried to enter a voucher code and it kept saying it was an invalid code 

1 Reply
Legend 5
Legend 5

@Anonymous User Welcome to the community. The usual cause of this is misreading the code on the voucher. Make sure you are entering it in the correct section on your My Account > My Passes page

and try a few different combinations, especially where a letter may be a number or vice versa, e.g 5(five) and S, 1 (one) and I (capital i ), 0 (zero) and O (capital o) etc

The following help page gives more info


and if you are still stuck after all that, go to

and choose the option for live chat who can check the code for you.

NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.