Oi! Where's The Cricket?

[MockingJay]

Not the plastic hit-&-giggle IPL. The Real Cricket, SA v Netherlands.

Two channels showing IPL. Repeats on Mix. Red Button just a frozen shot of golf.

Not Good Enough

[schnapps]

Hi @MockingJay 

That game has been moved over to Bonus Streams (see screen shot below).

[MockingJay]

No. It hasn't.

It's still showing a frozen shot of Golf.

[schnapps]

Hi @MockingJay 

What playback devices have you tried the Bonus Streams on ?

It is showing the cricket match on the screen shot above under Bonus Streams, but I haven't opened it up to test it plays, because personally I am not into cricket.

[schnapps]

Hi @MockingJay 

Just checked Bonus Streams on my Amazon Fire Stick and even though it shows the Cricket thumb nail.

Once you open the thumb nail up it is stuck on a Golf frozen stream.

You will have to report this to NOW live chat.

[schnapps · Accepted solution]

Hi @MockingJay 

Here's a link below how to report this Bonus Stream issue directly to NOW.

Live chat would be the quickest method by clicking on the green chat online button towards to the top of the link page below.

https://help.nowtv.com/article/how-to-submit-a-complaint 

[MockingJay]

Report duly sent but this is me working for free as NOW's quality controller.

This is a premium service with a premium price.

Cancelled.

(But I expect I'll be back for the test matches in June, the one redeeming feature of NOW is that you can turn it on and off.)