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Anonymous User
Not applicable

Gangs of london episodes not working

Has this happened to anyone else? All was working fine till tonight gone on to watch another episode won't work now saying all rest unavailable wtf 😦😦

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Anonymous User 

Already reported in this thread. Always look through the forum for similar issues before generating another thread that will not be seen by the right people 😃

https://community.nowtv.com/t5/Content-Issues-Missing-Episodes/NEW-Error-Code-OVP-00009-message-happ...

FYI that I do not work for NOW, just a NOW customer trying to help

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8 REPLIES 8
Anonymous User
Not applicable

Having problems too. Just episode 7 on series one ??? 

gavs82008
Legend 5
Legend 5

@Anonymous User 

Already reported in this thread. Always look through the forum for similar issues before generating another thread that will not be seen by the right people 😃

https://community.nowtv.com/t5/Content-Issues-Missing-Episodes/NEW-Error-Code-OVP-00009-message-happ...

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Just had a look now thanks 🙂 don't think its been resolved tho I'm absolutely gutted honestly been looking forward to this all day at work lol 

gavs82008
Legend 5
Legend 5

@Anonymous User 

Give it time, as I understand the techie team are looking into to according to that thread via Twitter. It must s*ck, although I’ve escaped it all as I’ve been able to watch New Amsterdam without issues on my Sony Bravia YouView TV.

Just wondering out of curiosity, do you have boost? Not sure if it would have any effect on it though 🤔

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

No I've never had issues with anything on nowtv. Just typical get into something it does this lol frustrating 👎🏻👎🏻

Anonymous User
Not applicable

Same thing for me. I can’t download any episodes apart from 3 in both series, none of which I’m up to yet. Curb your enthusiasm it is until resolved…

Anonymous User
Not applicable

Hopefully they'll sort it for us soon. Very frustrating 👎🏻😦

gavs82008
Legend 5
Legend 5

@Anonymous User @Anonymous User @Anonymous User 

Those adding posts on the forum in hope that the right people will see it is in vain. You are much better to report direct with staff via email or live chat.

See below picture for the email address.

gavs82008_0-1670274418982.jpeg

 

You can also go onto live chat by clicking “chat online” within the green box, don’t hit “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help