10-10-2018 10:53
On season 3 of legends of tomorrow episode 15 isn't working, it said sorry something went wrong, all the other episodes are playing as normal, why is this?
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10-10-2018 14:35
Hi @Anonymous User
Just check this episode out on my nowtv smart box and your are absolutely right it comes up with a something went wrong message.
Probably it's a corrupted file on the nowtv server, that needs looking at.
I will tag @Anonymous User and @Anonymous User of the NowTV Team to look into this episode.
10-10-2018 14:35
Hi @Anonymous User
Just check this episode out on my nowtv smart box and your are absolutely right it comes up with a something went wrong message.
Probably it's a corrupted file on the nowtv server, that needs looking at.
I will tag @Anonymous User and @Anonymous User of the NowTV Team to look into this episode.
10-10-2018 16:26
11-10-2018 23:07
Currently getting this message for any catch up content (eg Last Week Tonight with John Oliver) or ANY film through Sky movies.
it tries to load, then just get the red banner along the top- "something went wrong, please try again later ....."
11-10-2018 23:11
Hi @Anonymous User
If you are getting an error message on every single TV show and movie on your nowtv passes.
Then the first thing i would try is switching off the power to your router for about 20 minutes to see if that clears the error.
11-10-2018 23:40
thanks- will give it a go
12-10-2018 20:09
Has anything been done to sort the problem yet? I've been trying to play the episode since Wednesday and it's still not working
12-10-2018 20:47
@Anonymous User @Anonymous User
Can you chase this up with your NowTV Tech Team where the episode in question still comes up with the error message.
13-10-2018 10:26
Thank you
17-10-2018 12:37
This episode is still not showing. Whenever I try it, on my TV or my phone, all I get is the four coloured circles spinning. Any update on a fix?