30-01-2016 20:21
was working fine until 10 mins ago now i have no sound when watching sky sports 1 and a low stream quality and also on sky sports 3 there is also no sound and when you switch onto this channel it plays then go's back and repeats the same few seconds,all the other sky sports channels are working fine,what is going on as its very annoying as i want to watch the groves fight,what is the problem now tv??
Solved! Go to Solution.
31-01-2016 19:15
Hi @lockmatt,
Apologies for any inconvenience you experienced.
This issue should now be resolved.
Thanks,
Rich
The NOW TV Team
30-01-2016 21:20
this is getting realy annoying now,sky sports 1 has gone exactly back to how it was described in my post at 20.21 and sky sports 3 now has sound but a picture quality of only 1770,both these channels seem to be the only ones having problems tonight,when will this be sorted please!!
30-01-2016 21:26
Just tested it on my black NOW TV box. The video quality of Sky Sports 1 is low and has no audio. Sky Sports 4 no sound but great picture. The other channels including Sky Sports 3 are fine here.
30-01-2016 21:40
sky sports 1 bad streaming quality and no sound....sky sports 4 now has no sound,all channels usualy run on a streaming quality of 3450,this is not the case this evening,this is so fustrating,is anyone from now tv picking up on my posts and want to know when this will be sorted please!!!!!