29-10-2017 10:17
Hoping someone can help here. Just installed Now TV on my Xbox and when I'm watching soccer, whenever the ball is in motion it is really blurry and pretty much dissapears. Any idea how to correct this? Picture Quality is fine but it seems to struggle with the motion of the ball.
29-10-2017 17:43
29-10-2017 18:09
@Anonymous User @Anonymous User
Do the two of you have 50 Hz output enabled on your consoles? All content on UK based services is output at 50 Hz, so this is a must. If you don't have the setting 'allow 50 Hz enabled your Xbox one will be trying to convert 50 Hz content to 60 Hz and this usually doesn't and well and a blurry picture is one of the tell-tale signs to allow 50 Hz output you need to go into the video settings on your Xbox one
Hope this helps you out
29-10-2017 18:15
Hi,
Thanks for your reply. I forgot to mention that I am in Ireland so it may be an issue with that particular App. I've tried all the different Video Settings with no luck. 50 Hz is enabled.
Tomas