Error code

[Val]

I keep getting error code CE-118377-7 on my ps5 while trying to watch now tv. I get to watch about 10mins then it comes up with something went wrong and that code. I can start watching again but it is happening every 10mins I get this and have to start programme again.

[John1989]

@Val Same thing has just started happening to me tonight. Watching From on PS5, and S2 E7 is where it's started happening. It's been fine up until this point. So annoying...

[RoyB]

@Val @Sian2000 @AriB 

Have you see this subReddit?

https://www.reddit.com/r/playstation/comments/1cp530z/ce1183777_error/

It seems to indicate that the issue lies with the service being accessed, and not with the configuration of the accessing device.

[Sian2000]

@Val same thing is happening to me aswell 

[gavs82008]

@Sian2000 

Report with staff using my last post to @Val 

[AriB]

@Val same thing keeps happening to me it’s so annoying 

[gavs82008]

@AriB 

Report with staff using my last post to @Val 

[gavs82008]

@Val 

What have you tried on your side to resolve?

Try delete the app and reinstall it.

Unplug your router for a few minutes. 

What are you trying to watch? Have you tried other content?

[Val]

I have deleted app and reinstalled turned ps5 off and back and restarted Internet. I'm trying to watch From. I have tried other programs and all do the same on now tv. Other apps work fine it only the now tv app.

[gavs82008]

@Val 

Best to report with staff via live chat. At least you can say you’ve done the usual troubleshooting.

Make sure to be signed in and use the ‘How to get in touch’ drop down.
https://help.nowtv.com/get-in-touch/tv/problems-watching-now

[Dramosuk]

@gavs82008 

this is obviously not a user specific issue. I am also facing this issue today!