15-10-2015 9:25
Solved! Go to Solution.
15-10-2015 9:41
@Anonymous User you just need to wait for NOW TV to reupload the file as it appears to be corrupt. If you have a mobile or tablet it's working there.
18-11-2015 19:38
18-11-2015 21:41
Hi @Anonymous User,
Thanks for your post.
Do you have any other devices you watch on to see if you also get an error?
Thanks
Simon
NOW TV Team
19-11-2015 17:23
Hi Simon-J
i have just tried to watch modern family on my iPad Air 2 and it plays on there but it is still not playing anything on my ps4. Still coming up with the error code.
thanks
angela
23-11-2015 10:13
Hi @Anonymous User,
Thanks for getting in touch and letting us know.
We'll have another look into this to try and understand what the issue may be.
Sorry for any inconvenience this has caused. We'll try our best to get this resolved as soon as possible.
Thanks,
Karl
NOW TV Team
17-11-2015 23:05
I have downloaded now TV and entered my free 3 months entertainment pass and this code keeps coming up, it has now been 20 hour since I entered my code and I am unable to watch anything. Please help.
18-11-2015 6:52
@Anonymous User what shows have you tried to watch as this error code tends to be for a faulty file at NOW TVs end?
03-11-2015 21:58
06-11-2015 12:43
Hi @Anonymous User
Thanks for your post and sorry about the delayed reply.
I have checked on PS4 and this episode is ow playing.
If you still get any issues with it, please let us know.
Birgit
NOW TV Team
26-10-2015 24:35
error code 2140536830-0x806a0002 getting this error message on criminal minds season 7 episode 24 "run" the second part of the season finale. wont let me play it on any device
27-10-2015 12:31
Hi @Anonymous User
This episode should be working now. Please give try again and let us know if you still experience the same issue 🙂
Birgit
NOW TV Team