03-03-2015 17:41
28-10-2015 14:21
Hi @Anonymous User
I'll get this looked into for you and email you shortly.
Birgit
NOW TV Team
27-10-2015 19:36
I've had trouble watching on my surface app so i uninstalled and went to watch and also taken my phone off so now i can't add my surface or my phone. do i have to wait until the end of the month and how many can you add in one month?
24-03-2015 21:06
26-03-2015 14:19
Hi @Anonymous User ,
Thanks for your post.
I am sorry to hear that you are recieving issues with your NOW TV account.
Please look out for an email from me shortly, so that I can get this issue resolved for you.
Thanks,
Seema
NOW TV Team
24-03-2015 22:03
@Anonymous User if your account is brand new then that shouldn't happen. However if you've used one you had in the past, say through an offer with the movie pass last year but deleted the devices these will count to the 4.
But as I said before, speak to Live Chat, they are pretty friendly and useful.
24-03-2015 20:55 - edited 24-03-2015 20:55
@Anonymous User whilst you can have 4 devices, once you've reached this limit you can only make one change per month. The quickest method to get sorted right now is to jump on to Live Chat and explain your situation, they might be able to sort something out for you this month.
Visit http://help.nowtv.com/article/Managing-Devices
and at the bottom will be a Contact Us button, from here Live Chat should be available (hours are 8am-midnight).
18-02-2016 15:29
I am currently having error 6003 issues. I managed to wipe all my devices and now it won't play on any of my to boxes until the 1st of March which is absurd seeing as I have paid for this. Every time I go o to live chat it tells ,e the page doesn't exist!!
21-02-2016 12:58
Hi @Anonymous User
Thanks for your post
I have emailed you regarding this
Thanks
Sue
NOW TV Team
29-08-2015 14:09
how do i contact the now tv team as iv tried there number 37 times.
29-08-2015 14:24
@Anonymous User there is no phone number so not sure who you think you have been calling. If you are getting error 6003 just follow the advice in the accepted solution.