03-03-2017 21:09
Have now TV on Xbox one,updated it and when I opened it asked me to sign in with email and password. Could not remember password so changed it. Got email confirming had changed it. When put new password in nothing happens at all. If I put in wrong password then get message saying didn't recognise but nothing happens at all when put in correct one no matter how many times I click button. Have restarted Xbox but no joy
Solved! Go to Solution.
03-03-2017 22:38
07-03-2017 10:32
@Anonymous User @Anonymous User You can contact us here on live chat http://po.st/6aBEYV and we can look into this for you we also have a few steps you can try here to see if this resolves the issue http://po.st/akyv5F
26-04-2017 21:51
I have the same issue, I can install correctly the smart box with my username and password but later when i try to watch something and sign in the system cannot recognise my login details. I already did the device reset and everyhting related with it, it doesn't work
07-03-2017 10:33
03-03-2017 22:38