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Anonymous User
Not applicable

payment

Why have i just had 9.99 taken out my bank accout literally just as i selected a 14 day free trial. The option said pay after 😡😡

4 REPLIES 4
Anonymous User
Not applicable

@Anonymous User it's one trial per person, if you've ever used NOW TV before (it's been around since 2013) you wouldn't qualify.

Anonymous User
Not applicable

Its a new account and so frustrating no phone number to call

Anonymous User
Not applicable

Hi @Anonymous User

 

Thank you for your poat

 

I have emailed you about this

 

Regards

 

Sue

NOW TV Team

Anonymous User
Not applicable

Hi Sue i downloaded the free 14 days trial as i was thinking of purchasing the nowtv box as i want to change from chromecast i did this on the 23 Feb 2016 but your system has charge my bank account £6.99 on the 24 Feb i have never had nowtv so i should have been able to try the free trial this maybe a tec issue.

i look forward to your reply to either extend my subscribtion or refund the £6.99