17-11-2017 14:22
I just purchased a smart box with 3 months free entertainment pass. I attempted to lightly scratch code off on the pass but there is no code underneath. What do I do. Please can someone help. Thank you.
17-11-2017 15:13
@Anonymous User
Welcome to the forum. Start off by having a word with live chat and see what they say, although it's possible you may need to return to retailer.
You can get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(choose the options that apply to you, or expand the Anything Else section)