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Anonymous User
Not applicable

‎07-04-2016 11:17

Not accepting my 4 month movie pass

My account will not accept my 4 month movie pass . Help please as my old one runs out today . It was bought in a pack with a new NOW TV box for my birthday but I want to use the pass on my existing account. Any idea s please ?

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2 REPLIES 2
schnapps
Legend 5
Legend 5

‎07-04-2016 11:43

@Anonymous User wrote:

My account will not accept my 4 month movie pass . Help please as my old one runs out today . It was bought in a pack with a new NOW TV box for my birthday but I want to use the pass on my existing account. Any idea s please ?

@Anonymous User

 

This info below might help.

 

http://help.nowtv.com/article/Code-not-valid

 

Your quickest option would be to jump over to live chat.

 

If you click on the contact us in the green box towards the lower left on my linked page above, this will direct you to a live chat Advisor.

 

Recommend using a PC, Laptop or Mac when you contact them.

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Anonymous User
Not applicable

‎07-04-2016 20:00

Hi there @Anonymous User

 

Thanks for posting on the Forum!

 

I've just sent you an email so we can get this sorted out as soon as possible 🙂

 

If you reply to that, we can move on from there.

 

Thanks,

 

Ryan

NOW TV Team

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