Applied 2 month Movie voucher

[Anonymous User]

Hello I'm wondering if anyone can explain to me as to why I've been charged £9.99 from applying a 2 month movie voucher?

I thought I was entitled to two free months?
I had a voucher for a 3 month entertainment pass too, which worked fine.

[Anonymous User]

It is the right Sky ID as it's the only one linked to a Gmail account (used for chromecast and has all my other Google play offers linked to it). I've double checked all comms and it is the right username.
It was the app that directed me to input bank details.

I appreciate the advice though 😉

[Karl-F]

Hi @Anonymous User, 

Thanks for your post. 

Just to let you know, i have sent you an email in regards to your query. 

Thanks, 

Karl

NOW TV Team

[Anonymous User]

Got the new now TV box but no voucher for the 2 month pass in it 

[schnapps]

@Anonymous User

If there was no 2 month voucher pass card with the silver scratch off code, then firstly you need to contact the retailer where you bought the box from.

Should you find that the retailer is not helpful, then you could speak to NowTV Live Chat who may be able to assist you.

To speak to Live Chat click on the "contact us" in the green highlighted box towards the bottom of the linked page below.

http://help.nowtv.com/article/Scratched-off-voucher-code

[Anonymous User]

Ive just bought a now tv box from argos today 31/10/2017, i have just tried to apply the free 2 month pass and its not accepting it,please could somebody advise, as there doesnt seem to be a way of getting in touch with Now tv to resolve this issue