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HopeItsWorthIt
Mentor

‎22-05-2024 18:29

Where can I find List of Fees

As the title. The T&C just have a link to NOW - Help (nowtv.com) and I cannot find them.

0
4 REPLIES 4
RoyB
Legend

‎22-05-2024 20:03

@HopeItsWorthIt 

That’s an odd request. What are you looking for, exactly, that the headline prices for each Now Broadband offering doesn’t tell you?

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
HopeItsWorthIt
Mentor

‎23-05-2024 7:40

Fees like missed engineer visits, activation or cancellation etc. Other broadband suppliers I have looked at have a list of fees. NOW refers to them in their T&C  but as I say, I cannot find them.

0
gavs82008
Legend 5
Legend 5

‎23-05-2024 8:41

In response to HopeItsWorthIt's comment

@HopeItsWorthIt 

For all that you have this, but only when reported with NOW.
https://help.nowtv.com/article/auto-compensation

FYI that I do not work for NOW, just a NOW customer trying to help
0
seebee
Scholar

‎23-05-2024 12:08

@HopeItsWorthIt  There is this page - NOW - Terms and Conditions | Enjoy Brilliant Entertainment (nowtv.com)

Included at the top - ...If you're looking for the NOW Broadband and Calls contract click here.