The title gives you the gist of my problem.
I have now gone for the forum post option as a last resort. Let me bore you with the details.
I could live with the Adult filter on up until 9 which it has been doing for 3 months but now its been on permanently for a week or so. Its like all levels of restriction at once in the world what with Covid and all. Access to dating sites would be good its not like I can meet someone in person for a while.
I would call up again but the last 2 calls were no help at all and the Issue in terms of finishing off setting up my Broadband account still goes on.
Am I the only one to have this problem for so long go unresolved? I know it was a common problem at the time. It was a month after I joined that I first called and it was a known issue then that new customers couldn't finish setting up their accounts. I have tried several times since.
This is where you put in your postcode, last 4 digits of payment card and put in your account number. I am not sure which it doesn't like but I only discovered yesterday that if I put 1 digit in the account number the green tick would come up so that's probably a weak point though I was emailed my account number and i can only go by that and trust it.
Somewhat crazy that it has not been fixed it couldn't have taken this long to identify the problem surely?
Can I be helped? Is there anyone in Now TV that can help me use the features of my account by allowing me to finish setting my account up?
