Hi all,
Moving house and placed an order as a new customer for Super Fibre at the new house.
Gave my new house address as the broadband address, but opted to have my router sent to my old current address.
However, when logged in to my account, and go to My Orders, it displays my old address for both the ‘router delivery’, as well as ‘broadband and phone go live’. This is incorrect.
However, if I go to the My Details section, it does correctly list my new address as the Installation Address.
All very confusing. Anyone else had this or heard of this? Need to make sure the broadband will be setup at the new house!
Many thanks.
