20-12-2017 17:45
20-12-2017 17:52
Hi @Anonymous User
Jump over to live chat and ask them to check that the code has been validated at the till by Game and if not ask them the procedure on how to get the voucher code validated.
Here's a link for live chat, click on the arrow below Anything else to see the live chat button.
https://help.nowtv.com/get-in-touch/#card:card3_se:otherEnquiriesTab