15-08-2018 9:49
So now tv didn’t take money and I was cut off, having money in my bank, I sooner resolved it by paying, not a problem. This was last week Thursday. Then to have woken up by another payment taken out yesterday! What do I do?
15-08-2018 10:51
@Anonymous User
Welcome to the community. Pop onto your My Account > Bills and Payments page
https://account.nowtv.com/payments
to see what the charge is for, and if it looks like you've been charged incorrectly pop onto live chat and they should be able to sort it for you. You can get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(expand the Anything Else section at the bottom for options)