Hi @Anonymous User Codes need to be entered in Capitals. It is possible you’ve entered the code incorrectly
It’s easy to mistype letters and numbers that look similar. Make sure you enter the code exactly as it appears on your voucher or gift card, and look out for these common errors:
5S (Number 5, and letter S)
0O (Number 0, and letter O)
9g (Number 9, and letter G)
1ilL (Number 1, lower-case i, lower-case I and capital letter L)
If you are still certain that the code is correct. Pop on to chat and they can help apply it. Please note you can only apply a pass within the last 30 days of your current pass. please contact Now chat via this link
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