After entering my payment details I attempted to purchase the 6 month Entertainment & 6 month Cinema combi pass, which is only available to new customers. Something went wrong with that transaction. I have an account, my payment details are stored but I no longer have access to the discounted passes offers, I presume because it thinks I did not take up the offer on first sign-in. Now I can only take up the 14 day trials, or I suppose buy vouchers from elsewhere.
Just a bit miffed to have had such a disappointing first experience. Any thoughts.
