28-11-2017 22:58
i just went through my bank account and i saw that I was reducted 7.99 pounds for entertainment pass!
I never joined this, so I want my refund as soon as possible
This is disgusting, how is it possible to something like this happens?
29-11-2017 24:03
29-11-2017 1:21
@Anonymous User @Anonymous User
You know Dam
You should really find out how much that "free" thing cost before signing up for it, a simple clue, i.e. Red Flag, is that they want your payment details before you get your "free" stuff.
UK Bob
29-11-2017 9:10
@Anonymous User Welcome to the forum. Pop onto live chat, explain what's happened and see if they'd be willing to cancel the pass and refund you. To get to live chat, go to the following help page and choose the live chat option.
https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv
After that, pop onto your My Account > My Passes page to make sure all passes are cancelled. I would also recommend enabling your Payment PIN in your account, this will prevent accidental or unauthorised payments in the future.
http://account.nowtv.com/payment-pin