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Anonymous User
Not applicable

‎13-01-2016 10:12

I have a 6 month pass but you are charging me after just 2 weeks

I got a Now TV box for xmas with an enclosed 6 month pass, when I set everything up it said the pass code on the card had been acepted but you've just taken 6.99 from my account. Whats going on?

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Anonymous User
Not applicable

‎13-01-2016 11:12

Hi @Anonymous User

 

I'm sorry to hear that you were incorrectly charged.

 

I was about to go over this case with you privately but I saw that you got on our LiveChat and sorted it out all there 🙂

 

If there's anything else you may need, do get back in touch and we'd be happy to help.

 

Thanks!

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