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First Poster
Posts: 1
Registered: ‎12-01-2018

Help

I have been trying to sort a now tv box in my daughters bedroom since before Xmas, I have paid for all the passes expect the sports and when she tries to watch something it keeps showing HDCP unauthorised. Content disabled. Can someone please help me
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Elite 5
Posts: 4,869
Registered: ‎10-12-2014

Re: Help

Hi @Sarahj1988

 

Perhaps try a different HDMI port on the TV and if that doesn't work try a different HDMI cable.

 

https://help.nowtv.com/article/purple-screen-no-picture-on-now-tv-box

 

Out of curisoity what is the make and model of the TV that is showing the HDCP on screen message ?