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Anonymous User
Not applicable

‎01-06-2016 13:17

Free 12 Month Subscription Via McDonalds Monopoly BUT I've been charged

Hello

 

I've got a 12 month FREE nowtv movies pass that I won via a mcdonalds monopoly win.

 

I've checked my bank statement today and I've been charged £10.00, WITHOUT my authorisation.

 

As you can imagine, I'm extremely angry about this. What is going on?

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1 REPLY 1
Anonymous User
Not applicable

‎01-06-2016 13:23

Hi @Anonymous User

 

Thanks for your post and welcome to the forum.  Live Chat can look into this for you.  Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.

 

Hope this helpsSmiley Happy

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