24-04-2018 11:00
24-04-2018 13:31
Hi @Anonymous User
If you have reached the maximum 4 devices on your account and have already done the one device swap per a calendar month, then your only option is to contact live chat and explain to them that you need a further device swap this month (otherwise you will have to wait until the 1st of next month).
Here a link page to live chat.
https://help.nowtv.com/contact-us/managing-my-devices
With regards to the purple screen on your TV when using the nowtv box have you tried a different HDMI cable, swapping HDMI ports on your television or maybe change the display to 720p in the box Display settings to see if it makes any difference.
24-04-2018 14:14