19-03-2017 14:36
Hello I have had the same error message for the last 2 weeks saying:
Solved! Go to Solution.
19-03-2017 14:42
Hi @Anonymous User,
That's most odd... First things first. What device are you using to access your NOW TV account?
19-03-2017 14:42
Hi @Anonymous User,
That's most odd... First things first. What device are you using to access your NOW TV account?
19-03-2017 14:47
I am using my desktop, on Firefox and internet explorer. Have also tried using my tablet and still getting same issue.
19-03-2017 14:55
Hi again @Anonymous User,
If you're able. Can you take a 'screen grab' of what you're seeing? And please remember to blank out-out any personal information (if there is any).
Cheers
19-03-2017 15:19
19-03-2017 16:35
Thanks @Anonymous User,
Are you able to access the 'View my bills' area of your account? Is your payment history correct?
Cheers
19-03-2017 17:14
Yes I can see evreything else, and its all correct which is rather strange.
19-03-2017 17:19
@Anonymous User clear history including cookies from your internet. Then try again.
19-03-2017 17:20
Still doesnt work 😞 But thanks for the suggestion 🙂
27-11-2017 7:03
same problem ive canceled my direct debit to now tv online 3 months go and now getting s error when on website to remove opasses