08-12-2017 21:10
08-12-2017 21:48
@Anonymous User
Welcome to the forum. Normally I'd say give the broadband team a call but I'm not sure what time they finish, you could try now but if they've already finished you might need to ring tomorrow from 8am I think.
Failing that if you can use a mobile connection you could try live chat, tell them you are a broadband customer when you get through. You can get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(choose the options that apply to you, or expand the Anything Else section)
09-12-2017 11:45
09-12-2017 15:24
@Anonymous User
If live chat couldn't sort you out you should be able to phone the broadband team now. You can find the telephone number for the Combo Team by going to your My Account > My Package page
https://account.nowtv.com/my-package