Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

‎03-10-2017 9:43

Charged Double without authorisation

Now TV have twice taken £6.99 from my account without my consent. Until recently I had a Now TV pass which I paid monthly for. On one occaision before I signed up, I was charged, and in September I was randomly charged twice.

 

Both times I've tried to get in touch with Now TV but they clearly don't care about their customers. I've now cancelled my pass by going on previous experience I'll probably be charged again anyway.

 

This is really annoying. Incompetence is one thing. Incompetence that involves them taking money from my account is another...

 

What can I do about this?!

K

0
1 REPLY 1
4268
Legend 5
Legend 5

‎03-10-2017 12:16

@Anonymous User Ents went up to £7.99 in August. If you have been charged £6.99 it is likely for two day sports passes. Chat can help you check and add a payment pin as well as ensuring that your pass is cancelled.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
0