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Anonymous User
Not applicable

‎15-08-2017 21:16

Cancel

I can't cancel my passes at anytime like it states so I'm still being charged plus I've been charged £9.99 twice in one month
0
3 REPLIES 3
caseyb1993
Legend 5
Legend 5

‎15-08-2017 21:54

Hello @Anonymous User 🙂

 

  • Are you trying to cancel via PC/Mac?
  • Do you have more than one account with NOWTV? 
I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
0
Anonymous User
Not applicable

‎15-08-2017 22:19

In response to caseyb1993's comment
Trying to do it on my phone
I just have the one account
0
caseyb1993
Legend 5
Legend 5

‎15-08-2017 22:30

In response to Anonymous User's comment

@Anonymous User Ideally, Nowtv recommend you use a PC/Mac to cancel.

Do you have either one to try?

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
0