30-08-2017 20:29
30-08-2017 20:34
Hi @Anonymous User,
Have you been directed to the following information by any chance: https://community.nowtv.com/t5/News/Terms-amp-Conditions-Merlin-prize-draw/ba-p/436555
If-so... My applogies...
01-09-2017 10:28
This seems to be the case with me as well. Bought the sky sports month pass, but no code has been emailed over the past week now.
01-09-2017 10:41
@Anonymous User @Anonymous User
Welcome to the forum. I'll tag @Anonymous User and @Anonymous User from the NOW TV Team, hopefully they or one of the other team will get in touch with you soon.
01-09-2017 10:59
Thanks. A chat with the nowtv support just now seems to have solved this for me. Thanks again.
01-09-2017 12:12
04-09-2017 11:29
ive now just been told that the offer finished 31.08.17 . . .. but the website says this The offer is valid for tickets bought from July 1st 2017 to season end, season end is october
04-09-2017 14:27
@Anonymous User Welcome to the forum. You can apply the code to buy tickets up to 1st November (but the date for getting new codes from pass purchases did end 31st August). Did you make sure to try the code out on the website mentioned in the email the code came in? As the code won't work on the general Merlin booking website.
04-09-2017 16:09
04-09-2017 11:07
i have had the same problem, i have been sent a code that didnt work, after going onto the online chat numerous times, i have been emailed another code that DOESNT work. . .