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problem resetting password

Been trying to reset my password and all I keep getting is 

 

Unable to reset password, please try again later.

 

This has been going on for over an hour.

 

Is there a problem with the password reset?

1 REPLY 1
gavs82008
Legend 5
Legend 5

@londonbackpackr 

Jump onto live chat. Which is accesed by clicking "chat online" within the green box, don't hit "get help quicker" as this is a bot. 
https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help