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Anonymous User
Not applicable

Trying to cancel subscription

Trying to cancel subscriptions to which I can not ever remember taking out. Not showing in membership as any subscriptions but payment card details there and payments being taken each month.




@Anonymous User 

Various ways that can happen, most involving your security being breached, but not necessarily anyone getting hold of your password or card details.

Have a read of the relevant sections here, and what to do:-


Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.