25-06-2020 10:14
Hi
Anyone else having the same issue as me.
I have cancelled the payments and passes and yet being charged by NowTV each month?
Cant get hold of anyone as centres are closed - any ideas? its been done by debit card originally and I cant get to the bank to sort it out as they are closed too!
25-06-2020 10:54
@Anonymous User
There is no "call center" for TV passes. Normally it would be Live chat. Although your best option is to fill this form out.
https://account.nowtv.com/payments/query/incorrect-charge
Could be worthwhile double checking there are no duplicate accounts using the same payment details.
https://help.nowtv.com/article/find-an-account